Built in the Army.
Serving Central Arkansas.
Before Jet Heat and Air had a single service truck, its owner wore the uniform. Brison McPhail enlisted in the United States Army at 17, went through basic training at Fort Knox, and served with the 4th Infantry Division at Fort Hood, Texas — and the standards he learned there stayed with him long after he served.
Steadfast and Loyal
The Ivy Division
The 4th Infantry Division has carried the ivy leaf from the beaches of Normandy on D-Day to the mountains of Afghanistan. Its motto — Steadfast and Loyal — isn't a slogan; it's an operating instruction.
Brison's own chapter was a stateside one — he enlisted at 17, trained at Fort Knox, and served at Fort Hood. He never deployed to combat, and he'll be the first to say so: that distinction belongs to the soldiers who did, and he doesn't borrow an ounce of it.
What he did bring home is the part every soldier earns: the mission gets done, the equipment gets maintained, and the people to your left and right can count on you without checking. We run a heating and air company on the same three sentences.
Here since 1772
Serving this country longer than it's been a country
The McPhail family came to America in 1772 — four years before there was a United States — and the family has put on the uniform in nearly every war this country has fought since. These aren't stock photos. They're the frames hanging on our family's walls: four straight generations. Hoy McPhail, Brison's great-grandfather, in his Army uniform. His grandfather Charles Ray McPhail in Air Force blues — who later wore a different badge as Chief of Police in Rolling Fork, Mississippi. Brison's father Eric, who served in both the Air Force and the Army. Then Brison in the Army and his older brother Jason in the Air Force. Jet Heat and Air is simply the newest chapter of a very old habit: showing up to serve.
What the Army taught us about HVAC
70 tons of armor and a 3-ton heat pump run on the same doctrine: maintenance, standards, and people who don't cut corners.
Show up. On time. Every time.
In the Army, 15 minutes early is on time and on time is late. Our arrival windows work the same way — and if anything slips, you hear from us before you have to ask.
Maintain your equipment like lives depend on it
A tank crew doesn't skip preventive maintenance checks, ever. That's exactly how we treat your system: full diagnostics, honest readings, no skipped steps — because breakdowns happen to equipment nobody inspected.
Standards don't bend when nobody's watching
The crawlspace at 130 degrees gets the same thorough work as the job the homeowner stands over. That's not marketing — that's the only way we know how to operate.
After-action honesty
The military debriefs everything, wins and failures alike, in plain language. So do we: what's wrong, what it costs, what can wait, and what we'd do in our own house.
U.S. Army photos
Two ways we take care of veterans
We're veteran-owned, and we don't just say "thank you for your service" — we put it into action. Jet Heat and Air is a registered Wounded Warrior Project® Corporate Supporter.
Veterans save 10% on service — just show a valid military or veteran ID when we arrive.
When a veteran buys a new system from us, we donate $100 to the Wounded Warrior Project in their honor.
See the impact of your support
From the Wounded Warrior Project — the difference your support makes.
Thank you for your service. 🇺🇸
Serving the community that served
Central Arkansas is full of veterans, military families, and folks from the Camp Robinson and Little Rock Air Force Base communities. If you served, tell us when you call — it matters to us, and we take care of our own. Read more about the company on our About page, or see what your neighbors say in our reviews.