We've been in the home service business for years, and we know how frustrating it is to need help fast and not know who to trust. A burst pipe, a leaking water heater, or a backed-up drain doesn't wait for business hours—and when you're scrambling to find a plumber, it's hard to separate the professionals from the pretenders.
That's why we started the NOHM Contractor Network—a curated group of local pros we personally know and trust. But even if you're not using our network, here's what you should look for when choosing a plumber in Central Arkansas.
The checklist
5 Things to Check Before Hiring a Plumber
1. Licensed & Properly Certified
In Arkansas, plumbers must hold a valid license issued by the Arkansas Department of Health. A licensed plumber has passed competency exams and meets state requirements for safety and skill.
Pro tip
Ask for their license number and verify it. Legitimate contractors will happily provide this information.
2. Fully Insured
Plumbing work involves water, which means potential property damage. A reputable plumber carries liability insurance and workers' compensation to protect you and their team if something goes wrong.
3. Strong Local Reputation
A local plumber with years in the community has a reputation to protect. They're accountable to their neighbors, not just anonymous online reviews.
Look for real reviews from real people—not just paid listings on big referral sites.
4. Upfront, Transparent Pricing
A trustworthy plumber will give you a clear estimate before starting work. No surprise charges, no bait-and-switch pricing. If they won't quote the job, walk away.
5. Responsive & Accountable
Do they answer their phone? Do they show up when they say they will? Do they stand behind their work? These basics matter more than fancy marketing.
Verified partner
NOHM Verified Partner: Wells Plumbing
A local plumber we personally trust and recommend.
Wells Plumbing
Gavin Wells, Owner
Gavin Wells is a licensed plumbing professional serving Central Arkansas. We've worked alongside him and trust him with our own customers. He's responsive, honest, and does quality work.
- Licensed Plumbing Professional
- License #MP7314
- Local Arkansas Business
- Vetted by Jet Heat and Air
The network
Why We Built the NOHM Contractor Network
Finding a trustworthy contractor shouldn't require hours of research and crossed fingers. The NOHM Contractor Network is our answer to that problem.
Every contractor in the network—whether plumbing, electrical, or other home services—is personally vetted by our team. We know their work ethic, we trust them in our own homes, and we stand behind their quality. No pay-to-play rankings. No random online listings. Just local pros we'd trust with our own families.
What Makes the NOHM Network Different
- Personally vetted — We know these contractors personally, not just from an online profile
- Local & accountable — Real Arkansas businesses with local reputations to protect
- No hidden agendas — We don't charge contractors to be listed. It's invite-only.