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AMERICAN STANDARDAuthorized Dealer500+ Reviews24/7 Emergency501-307-5959

SECTION: REVIEWS HERO

What Our Customers Say

Real reviews from real Arkansas homeowners

5.0 out of 5 stars

Based on 101 verified reviews

SECTION: REVIEW GRID
Little Rock, Arkansas skyline at sunset - serving Central Arkansas homeowners

Trusted by homeowners across Little Rock and Central Arkansas

"Jet Heat and Air showed up on time and got our AC cooling again fast. Professional service all the way through."

Mason R.

Benton, AR

March 2026

"Very easy company to work with. The technician explained the problem clearly and fixed it without wasting time."

Tyler H.

Bryant, AR

March 2026

"Fast response and fair pricing. We felt like they were honest from the first call."

Caleb W.

Little Rock, AR

March 2026

"Our unit quit in the afternoon and they had us back up quickly. Great service and good communication."

Ethan B.

Conway, AR

March 2026

"Friendly technician and very respectful in our home. The repair was done right the first time."

Logan P.

Cabot, AR

March 2026

"Scheduling was simple and the whole process felt smooth. Strong customer service."

Carter J.

Benton, AR

March 2026

"They found the issue fast and had the system running again the same visit. Very impressed."

Drew S.

Bryant, AR

March 2026

"Professional, prompt, and easy to trust. We will call Jet Heat and Air again."

Blake M.

Little Rock, AR

March 2026

"The tech knew exactly what he was doing and explained everything in a way that made sense."

Hunter T.

Sherwood, AR

March 2026

"Great local company. Fast, clean work and no pressure."

Wyatt C.

Conway, AR

March 2026

"They showed up when they said they would and got right to work. Solid experience from start to finish."

Colton A.

Benton, AR

February 2026

"We appreciated the honesty. They did not try to sell us things we did not need."

Gavin L.

Bryant, AR

February 2026

"Quick service and very professional. Our air conditioner is working better than it has in a long time."

Tucker N.

Little Rock, AR

February 2026

"Excellent communication and dependable service. They made a stressful problem much easier."

Landon F.

Cabot, AR

February 2026

"Fair price, strong work, and very respectful service tech."

Jace D.

Benton, AR

February 2026

"Fast diagnosis and clear explanation. Good people to deal with."

Parker G.

Maumelle, AR

February 2026

"Very responsive company. Easy to schedule and easy to trust."

Rhett V.

Bryant, AR

February 2026

"The technician was courteous, efficient, and clearly experienced. Great job all around."

Owen K.

Little Rock, AR

January 2026

"They got us fixed up quickly and left everything clean. Highly satisfied."

Brody E.

Conway, AR

January 2026

"You can tell they take pride in their work. We had a great experience."

Mason T.

Benton, AR

January 2026

"Quick turnaround and no runaround. That matters a lot these days."

Caleb R.

Bryant, AR

January 2026

"Professional service and very honest recommendations. We appreciate that."

Luke P.

Jacksonville, AR

January 2026

"The whole job was handled smoothly and with a lot of care. Great company."

Easton C.

Little Rock, AR

January 2026

"They took time to answer our questions and did not rush through anything."

Hudson M.

Benton, AR

December 2025

"Very dependable and easy to work with. We will definitely use them again."

Nolan S.

Bryant, AR

December 2025

"The repair was done efficiently and the system has been running great since."

Grayson W.

Cabot, AR

December 2025

"Great customer service from the first phone call to the final repair."

Asher B.

Conway, AR

December 2025

"Local company that does what they say. Hard to beat that."

Beau H.

Benton, AR

December 2025

"Fast service, clear communication, and quality work. Exactly what we needed."

Kaden J.

Little Rock, AR

November 2025

"They treated us with respect and got the job done right."

Walker D.

Bryant, AR

November 2025

"Gordon was honest, quick, and informative during our full unit replacement. Could not have asked for better service."

Kenneth Matthew S.

Little Rock, AR

March 2026

"As a veteran myself, I appreciate supporting a veteran-owned business. Their service is squared away—exactly what you'd expect from people who served."

Dr. Nathaniel Leroy F.

Benton, AR

March 2026

"Brandon was incredibly informative and showed excellent professionalism. He explained everything clearly and answered all our questions."

Magan Hubbard

Bryant, AR

March 2026

"Gordon was amazing. He fixed our AC quickly and left the area cleaner than when he arrived. Top-notch service."

Mia Fountain

Sherwood, AR

March 2026

"This team is a god-send. Honest, efficient, and top-quality work. We have already recommended them to our neighbors."

Hazel M.

Conway, AR

February 2026

"Our AC broke late at night and they responded quickly. Kind, effective, and got us back to cool air fast. Very grateful."

Jennifer Cotton

Maumelle, AR

February 2026

"After bad experiences with other companies, Adam provided an honest diagnostic and did not try to oversell us. Refreshing honesty."

Nicolette S.

Little Rock, AR

February 2026

"He was very concerned and talked with me about how I was doing with the care of my unit and whether I had any questions for him. Just keep doing what you're doing. It's looking good, and the unit looks great."

Anonymous

Bryant, AR

October 2025

"Blake, a skilled technician, was able to resolve the problems in a professional manner. Great attitude."

Anonymous

Little Rock, AR

October 2025

"This is the second time I have had the pleasure of working with Jet Heat and Air through American Home Shield, and I could not be happier. Brison helped me at my first home, and now Blake helped me at my new home. They were straightforward, explained what was and was not covered through AHS, and showed complete compassion and care for what I was experiencing as a disabled veteran. Thank you both."

Ginny Branam Lee

Bryant, AR

September 2025

"Brison and Blake are amazing. This is the second time I have used this company at my second home, and I have been completely satisfied with every aspect of the company and its employees. Blake was professional and handled every issue. Thank you."

Ginny

Bryant, AR

September 2025

"Professional, on time, quick service, knowledgeable, and courteous."

Anonymous

Little Rock, AR

September 2025

"Jet has been taking care of me for years. They are always reliable, professional, and do great work."

Danielle Burns

Bryant, AR

September 2025

"Excellent service from Jet Heating and Air. Blake was extremely knowledgeable, and Hunter took the time to answer every question. I highly recommend this veteran-owned business."

Jerry Jackson

Little Rock, AR

September 2025

"My experience with Jet Heat and Air was wonderful. Thank you, Gordon and Hunter, for your professionalism, promptness, thoroughness, and honesty. In a world where many vendors and contractors leave me disappointed, it was a relief to find a trustworthy company. I will definitely recommend Jet, Gordon, and Hunter."

Angela Padgett

Bryant, AR

September 2025

"Jet Heating and Air responded on short notice after an unfortunate failure of my AC unit. The technician and owner were friendly and cordial throughout the entire visit. I strongly recommend them for any heating and air work, and I will use them again in the future if needed. Thanks, Jet."

PJ Morgan

Little Rock, AR

August 2025

"Jet Heat and Air did a great job replacing my entire HVAC system at an incredible price. Their quote for a new system was over $2,000 less than the best price I could find elsewhere. They ordered and installed the new system in just two days. Communication was excellent, and the quality of the work was outstanding."

Natalie Hall

Bryant, AR

August 2025

"I had an amazing experience with Jet Heat and Air. Their HVAC services are top-notch. The team was punctual, professional, and incredibly knowledgeable. They diagnosed the issue quickly and had my system running smoothly in no time. I was impressed with their attention to detail and the way they explained everything clearly. I highly recommend them to anyone looking for reliable HVAC experts."

Matthew Caldwell

Little Rock, AR

August 2025

"Our air went out late one night, and Brison contacted us with a solution before we even went to bed. It was fixed first thing the next morning. He was so kind and helpful. Great experience. I would recommend them to anyone and will definitely use them again."

Jennifer Cotton

Maumelle, AR

August 2025

"Our air went out late one night, but Brison had it running again early the next day. He was great."

Chris Cotton

Maumelle, AR

August 2025

"Brison and the team at Jet Heat and Air were extremely transparent when it came to dealing with a home warranty issue involving my air conditioner. They explained the process with the warranty company, and since our AC was out in July, we decided to move forward directly with Jet to get a new unit installed. Once we chose the model, they were out the very next day to install it. I purchased the unit with a lifetime warranty, and so far I am extremely happy with it. If you are looking for heat and air repair or replacement, give this family-owned company a call. Thanks, Jet, for the wonderful service."

Greg Alexander

Bryant, AR

August 2025

"The technician, Brandon, was prompt for the scheduled appointment. He had a smile the whole time and provided outstanding professionalism, customer service, and satisfaction. He was very informative and knowledgeable, and it was clear he has a passion for his job. I am so glad we hired this company and will be using them from now on."

Magan Hubbard

Bryant, AR

August 2025

"They came quickly and had it fixed in less than 20 minutes."

Zachariah Bush

Little Rock, AR

August 2025

"Thanks to Jet for providing great service. I appreciate your consistency and professionalism, even with the obstacles we faced."

MOE B 326

Bryant, AR

July 2025

"I couldn't be more pleased with Jet Heat and Air. From the moment I called, their customer service was professional, friendly, and incredibly responsive. The technician arrived on time, explained everything clearly, and quickly diagnosed and fixed the issue with our AC unit. It is rare these days to find a company that is both honest and efficient, but Jet Heat and Air delivered on both fronts. Not only was the service top-notch, but the pricing was also fair with no surprise fees. It is clear they take pride in their work and truly care about their customers. I highly recommend Jet Heat and Air to anyone in Arkansas needing fast, reliable HVAC service. They have earned a lifelong customer."

Jason McClaren

Little Rock, AR

July 2025

"Great service."

Sohn Enis

Bryant, AR

July 2025

"I was really impressed with the service. Hunter made a late trip back to install a part and get our unit working in 100-plus-degree heat. Thank goodness. I highly recommend them."

Jim Stewart

Little Rock, AR

July 2025

"Brison is fantastic. The combination of price, warranty, and service is a winning combination. Feel free to use me as a reference."

Dennis Fischbach

Bryant, AR

July 2025

"Brison went out of his way to make us happy and provided terrific service. Truly the best experience I have ever had with a home improvement company. Strongly recommend."

K

Little Rock, AR

July 2025

"He fixed the air quickly and cleaned everything. The air is blowing amazingly again, almost like it is brand new. I highly recommend him. He was very professional and had great customer service."

Mia Fountain

Sherwood, AR

July 2025

"These guys are simply amazing. They installed a new unit at my mom's house last week at a very reasonable price. They were prompt, efficient, reasonably priced, and kept us informed throughout the process. I cannot recommend them highly enough."

Hunter Little Rock

Little Rock, AR

July 2025

"They scheduled with me quickly and took care of my AC issue. Thanks so much, Hunter. Great experience."

Vakeyia D

Bryant, AR

July 2025

"I scheduled an HVAC service call through AHS Warranty, and Jet Heat and Air was assigned to my case. There was a minor communication issue when they did not arrive during the original time frame, but once I contacted them, the technician showed up later and was very nice and helpful. A few pounds of Freon and a drain line cleaning got everything back in order."

Madi R

Little Rock, AR

July 2025

"Super friendly, professional, and customer-focused. Fast service, and they got us cool again quickly."

Abby Midkiff

Bryant, AR

July 2025

"Best service in Arkansas."

Nicole G

Little Rock, AR

July 2025

"They analyzed our problem very efficiently and fixed it in a timely manner. I would highly recommend this company."

Nona Bogatch

Bryant, AR

July 2025

"As a disabled combat veteran, I support veteran-owned businesses, and this time I truly lucked out. Jet Heat and Air is not only experienced, knowledgeable, and professional, but also an exceptional company with exceptional customer and mechanical service. If you have not made a decision yet, choose Jet."

Rev. Dr. Nathaniel L Floyd Jr

Benton, AR

July 2025

"I couldn't be more impressed with Jet Heating and Air. Their professionalism and commitment to top-notch customer service truly set them apart. Despite my hectic schedule, they went out of their way to accommodate my needs and even managed to repair my air conditioning unit ahead of schedule. These guys are the total package. Jet made the entire experience smooth and stress-free. If you are looking for honest, reliable service with a personal touch, Jet Heating and Air is the company to call."

Greg Kerr

Little Rock, AR

July 2025

"He was very respectful and did a great job. My air feels amazing after the work was completed. Top-notch help."

Alice Armstrong

Bryant, AR

July 2025

"I recently had an issue with my air conditioner during two of the hottest days of the year. Jet Heating and Air was the company dispatched to handle the problem, and from the very beginning, they were responsive and quick to get me scheduled and serviced. The technician, Blake, was kind, professional, and extremely knowledgeable. He diagnosed and fixed the issue without any problems, and we were incredibly grateful to have cool air restored the same day. If I ever need HVAC service again, I will not hesitate to call Jet Heating and Air. Highly recommended."

Latonya Suber

Little Rock, AR

July 2025

"Jet Heating and Air truly saved the day. When we had an emergency over the weekend, they responded quickly and professionally. The technician was not only skilled and efficient but also incredibly kind. It is rare to find a company that combines expertise with such a warm, personable approach. I highly recommend Jet for anyone needing fast, reliable, and friendly HVAC service. Thank you for going above and beyond."

Amber England

Bryant, AR

July 2025

"They came late in the day, diagnosed the issue, and fixed it on the first visit. No waiting on parts. I would recommend them for any HVAC needs."

Jeff Clothier

Little Rock, AR

July 2025

"Very fast, very friendly, very professional, and very affordable. I will definitely use them again."

Brad

Bryant, AR

July 2025

"He was professional, knowledgeable, and had excellent customer service. I highly recommend his HVAC service."

K Gulley

Little Rock, AR

July 2025

"He was helpful, knowledgeable, and quick to get to work. He took care of our AC issue and got things cooled down. Highly recommended."

Jeremy Jeffery

Bryant, AR

July 2025

"We were assigned Jet Heat and Air through our home warranty company, and I could not have been more pleased with the service. Gordon diagnosed our problem, obtained the necessary part, and completed the repair in record time. He was so kind and even made friends with our dogs. I highly recommend Jet Heat and Air."

Ashlee Kulpa

Little Rock, AR

June 2025

"I couldn't be more impressed with Jet Heat and Air. The team arrived on time, diagnosed the issue quickly, and explained everything clearly before starting the work. They were courteous, respectful of my home, and completed the job efficiently without leaving a mess behind. It is rare to find a company that truly cares about its customers, but Jet Heat and Air goes above and beyond. I will definitely be recommending them to friends and family. If you are looking for reliable, knowledgeable, and friendly HVAC professionals, look no further. These guys are the real deal."

Bill Tubbs

Little Rock, AR

June 2025

"Call Jet Heat and Air for all your heating and air needs. They came out, worked through the issue, and never gave up until they found the solution. They got us back up and running, and we truly appreciate the hard work and dedication they showed in getting our air working again before the 100-degree temperatures hit."

Courtenay McClellan

Bryant, AR

June 2025

"We hired them for a second opinion after another company in Cabot gave us a diagnosis. They correctly identified the problem within minutes, resolved it before leaving, and saved us over $1,400. I strongly recommend these guys. Honest and professional."

Kenneth Matthew Sanders

Little Rock, AR

June 2025

"Jet Heat and Air came out today, and I could not be more thankful. We had been without AC for four nights, and our technician got us fixed up. He added Freon, replaced a contactor, and now the house is finally cool again. He was quick, professional, and knew exactly what to do. We will actually be able to sleep tonight. Huge relief. Highly recommend."

LisaMarie Gieck

Bryant, AR

June 2025

"Gordon was super friendly and helpful. They made us a priority on a very hot day."

Luis Calderon

Little Rock, AR

June 2025

"Gordon was very professional, arrived on time, and fixed the problem on the first visit."

Brad Martin

Bryant, AR

June 2025

"Gordon did an excellent, thorough, and timely job fixing a blown capacitor in our HVAC system. He saved the day during a heat wave and did a terrific job explaining his work while checking the system. Highly recommend."

Joseph Rowland

Little Rock, AR

June 2025

"Very great customer service."

Ree P

Bryant, AR

June 2025

"Excellent job. Gordon was great. It took him less than 15 minutes to locate the issue and fix it the same day. I highly recommend them."

Veronica King

Little Rock, AR

June 2025

"Amazing service, and they really helped me in a pinch. Thank you so much."

Allison Scroggins

Bryant, AR

June 2025

"Gordon was very professional and knowledgeable. He called beforehand, arrived on time, isolated the problem, and had it fixed within minutes. We are very satisfied with his work."

Charles Lawson

Little Rock, AR

June 2025

"We had another company come out before calling Jet Heat and Air, and they did not seem to care that they had failed to fix the issue after two visits. We decided to give Jet Heat and Air a try, and now we have air again. They never gave up on finding the solution, and we truly appreciate the hard work they put into getting us up and running. Highly recommend them to anyone."

Courtenay Clark-McClellan

Bryant, AR

June 2025

"I would recommend Jet to anyone. They saved us a lot of money, and their guys are great workers. Give them a call and a chance to help you out."

Jason McClellan

Bryant, AR

June 2025

"I am so impressed. From the time I first called until the job was completed, I knew I was in good hands. The new unit is amazing, and the employees were efficient and clean. If you want a smooth job from start to finish, call Jet Heating and Air."

TBird

Little Rock, AR

June 2025

"Professional and timely service. They replaced my unit within two days."

Kisha Vance

Bryant, AR

May 2025

"These guys get the job done. I was very pleased with the price and speed of the completed work."

Trent Striker

Little Rock, AR

May 2025

"Top-notch company. I would highly recommend them. He went above and beyond, and I will be a repeat customer from now on."

Darrell Overton

Bryant, AR

May 2025

"Brison and Justin went above and beyond to help me. They kept coming back until the job was done, and I appreciate them so much."

Brittany

Little Rock, AR

May 2025

"I was very pleased with Blake's analysis of my HVAC unit. He was sincere, knowledgeable, and confident in evaluating the system. I chose to have Jet Heat and Air return to my home after a great experience with their service this past summer. Blake was professional, offered options to resolve the problem, and never pressured me into making an impulsive decision. I am very grateful to have worked with him and look forward to having the work completed soon. No time is a good time to have heating or air issues in your home, but being able to trust a company like Jet Heat and Air, with competent employees like Blake, makes it much easier."

Trina Clinkscale

Little Rock, AR

March 2026

"Blake was excellent. He explained everything clearly and was very knowledgeable. I value great customer service, and he delivered exactly that. He deserves a raise."

Cathy Washington

Bryant, AR

March 2026

"Gordon Brown with Jet Heat and Air was absolutely phenomenal. He was extremely prompt, arriving within just a few hours of the request on a Friday evening, which was rare and greatly appreciated. He was patient, kind, professional, and thorough in his evaluation. He fixed the problem quickly and clearly explained what the issue was, which was very helpful."

Bibi Lewis

Little Rock, AR

March 2026

"Jet Heat and Air has always been very reliable and responds in a timely manner. Hunter is personable, polite, and easy to talk to. He knows his job well, explains things clearly, and answers any questions you have. I highly recommend them."

Steve Barnwell

Conway, AR

March 2026

"Gordon was polite and did a great job providing updates on his arrival time. He identified the problem quickly and explained how he resolved the issue. I would be happy to work with him again."

Michael Cox

Benton, AR

March 2026

"My experience with Jet Heat and Air was wonderful. Thank you, Gordon and Hunter, for your professionalism, promptness, thoroughness, and honesty. In a world where many vendors and contractors leave me disappointed, it was a relief to find a trustworthy company. I will definitely recommend Jet, Gordon, and Hunter."

Angela Padgett

Little Rock, AR

March 2026

"Gordon was excellent. He fixed our contactor problem promptly and was very informative and helpful. I would definitely recommend Jet Heat and Air."

Marcia Mulloy

Little Rock, AR

March 2026

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